sponsored by SAP America, Inc.
Posted:  05 Jul 2011
Published:  05 Jul 2011
Format:  PDF
Length:  26  Page(s)
Type:  eBook
Language:  English

During the recent recession, organizations have been forced to revisit customer retention tactics and define a clear strategy for customer loyalty. Yet many organizations lack the strong understanding of customer data that is the foundation of a successful customer loyalty program.

In this e-book, hear from analysts and experts about current trends in customer relationship management (CRM) and learn how winning organizations are taking action on analytics.

Business Intelligence | CRM | CRM Analytics | Customer Data Management | Customer Loyalty | Customer Retention | Data Analytics | Predictive Analytics

View All Resources sponsored by SAP America, Inc.

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