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Independent Lab Comparative Review

Cover

Finding the right contact solution is no easy task. There are so many components that go into a contact center and if you implement one missing a key tool that your business needs from a contact center it can be very costly.

MierConsulting engineers conducted an hands-on, comparative review of three leading contact center packages, focusing on these products' multimedia, mixed voice and text-based contacts - capabilities.

Vendor:
Avaya
Posted:
15 Jun 2011
Published:
15 Jun 2011
Format:
PDF
Length:
4 Page(s)
Type:
Product Review
Language:
English

This resource is no longer available.