sponsored by Avaya
Posted:  10 Jun 2011
Published:  10 Jun 2011
Format:  PDF
Length:  10  Page(s)
Type:  White Paper
Language:  English
ABSTRACT:

Moving to a customer experience management approach requires an infrastructure that is open, scalable and capable of bringing  together state-of-the art applications, fully preserving customer context.






BROWSE RELATED RESOURCES
Application Integration | CRM | CRM Best Practices | Customer Retention | Customer Satisfaction | Customer Self-Service | Customer Service | Customer Service Best Practices

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