An Integrated Solution for Context-based Customer Experience Management

An Integrated Solution for Context-based Customer Experience Management

Cover

Moving to a customer experience management approach requires an infrastructure that is open, scalable and capable of bringing  together state-of-the art applications, fully preserving customer context.

Vendor:
Avaya
Posted:
10 Jun 2011
Published
10 Jun 2011
Format:
PDF
Length:
10 Page(s)
Type:
White Paper
Language:
English
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