Now that smart phones are being used by professionals in fields ranging from field service to customer care, evaluating and selecting the optimal device for business has become much more challenging. Once, companies could base their selections on coverage maps, rate plans and the look and feel of the phones themselves; now, there are even more factors to consider, such as:

• Durability
• Device life cycles
• Available enterprise software
• Support for bar code scanning
• And much more

Read this white paper for an in-depth look at which smart phone features make work easier for users in emerging enterprise applications and why ruggedness is a requirement. The paper is tailored for workers who will use phones to communicate, run enterprise applications and service customers or equipment in non-office environments.

By understanding the work environment and user requirements that impact smart phones for these emerging environments, businesses can choose devices that will provide the most reliable performance, longest life cycles and superior return on investment (ROI).