Humanising the Service Desk

Humanising the Service Desk

Cover

Service Desks are exploring new ways to offer support, be it through self service and self help, or social media. But, due to emerging technologies, trying to maintain the personal touch is becoming difficult.

In this white paper, identify key ways to keep the Service Desk human and ensure that customer service stays front and centre.

Vendor:
LogMeIn, Inc.
Posted:
10 May 2011
Published:
10 May 2011
Format:
PDF
Length:
7 Page(s)
Type:
White Paper
Language:
English
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