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Bloomberg BusinessWeek - How To Achieve a Great and Profitable Customer Experience
sponsored by SAP America, Inc.
Posted:  23 Mar 2011
Published:  23 Mar 2011
Format:  PDF
Length:  12  Page(s)
Type:  White Paper
Language:  English
ABSTRACT:

Read this first of four reports based on a global survey of executives on customer experience management, as well as interviews of SAP customers and industry influencers and analysts. (Bloomberg Businessweek Research Services, 2011)





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