sponsored by IBM
Posted:  18 Mar 2011
Published:  18 Mar 2011
Format:  PDF
Length:  16  Page(s)
Type:  eBook
Language:  English

As banks and financial service providers move toward recovery from the global financial crisis, the concept of “business as usual” is being turned on its head. Old business models no longer apply. Client trust must be rebuilt, and risk management is more important than ever. At the same time, new and proposed regulations are driving higher capital requirements. Even as financial organizations renew their focus on raising capital, improving asset quality and increasing profits, the weaknesses in banks’ loan portfolios and the overall decline in public wealth continue to limit access to capital markets. Banks clearly need a smart approach to conducting business in this new environment. Smarter banks can anticipate customer needs and deliver innovative products faster, more consistently and more nimbly than the competition. They have full visibility—in real time—of their risk position and customer needs. And they respond quickly to both challenges and opportunities.

CRM | Customer Data Management | Customer Satisfaction | Customer Service | Data Management | Data Management Software | Financial Industry Organizations | Risk Assessment | Risk Management

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