Unavailable IT systems can compromise business results in the form of decreased profitability, reduced employee productivity, revised customer loyalties, and even the inability to continue as a viable company. As organizations strive to minimize planned and unplanned downtime, the importance of IT infrastructure choices, administrative skills, and operational processes increases. Oracle’s Sun SPARC Enterprise M-Series servers, Oracle® Solaris, Oracle Solaris Cluster, and educational and professional services from Oracle can help organizations maximize the availability of business-critical IT services. By taking a comprehensive approach to availability, organizations also gain many business benefits, including increased revenue opportunities, lower costs, greater flexibility to respond to changing business conditions, and better ROI.