UC Messaging
sponsored by CDW Corporation

Messaging enables the sharing of information between individuals or devices using various unified communication methods, including voice, e-mail, unified messaging, instant messaging and presence. By providing users with multiple communication forms, users are able to connect with the right person, right now.

Messaging technology can also integrate information such as customer relationship management (CRM) databases and purchase histories. This provides a single view into customer information and presents public-facing employees with crucial tools for bettering customer service. Watch this videocast to learn how visual voice mail, speech recognition and voice-to-text can improve information sharing.

Available Resources from CDW Corporation
See what other users are reading via our Daily Top 50 Report

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2014, TechTarget | Read our Privacy Statement