This paper is intended for IT decision makers, HR managers and executives responsible for adopting and enforcing email and Web Acceptable Use Policies (AUPs) within an organization. It provides guidance on how to update an AUP to accommodate the increasing popularity and use of social media in the business environment. It identifies some of the complexities involved in creating and managing an AUP, especially with evolving Web 2.0 technologies, and demonstrates that a successful AUP is more than a simple list of dos and don’ts.