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The Importance of Real-Time Executive Dashboards
According to a recent study by an independent research firm, "90 percent of IT executives surveyed think that a real-time, customized dashboard will improve service levels and problem remediation. IT executives who implemented this type of dashboard were able to improve IT efficiency, increase end user satisfaction with business services, and reduce outages, thus improving business users' productivity."
Join Jean-Pierre Garbani, Forrester vice president and principal analyst, and Ed Hallock, ASG's senior director of product management, for this informative webcast. Learn more about how real-time dashboards can give you an up-to-date, accurate overview of the many components that your enterprise relies on to be successful in today's competitive marketplace.
SpeakersEd Hallock Senior Director of Product Management, ASG
Ed Hallock is the Senior Director of Solutions Management for IT Infrastructure & Operations at ASG. He is a highly experienced IT professional with broad and diverse experience based in software product development, support, product management, marketing and business development.
Hallock currently sets the strategic direction and marketing initiatives for all of ASG's performance management, workload automation, and operations management solutions.
J.P. serves Infrastructure and Operation Professionals in predicting and quantifying IT disruptions. His expertise is in the IT management software and IT operations market, and his research examines the shifting industry dynamics caused by economic pressures and new technologies such as virtualization on the IT organization. J.P. has broad experience in designing advanced technology solutions in industrial and commercial applications and bringing them to market.