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Workforce Management: "Scheduling to the Opportunity"
Retail experts agree that the true indicator of a store’s potential is accurate traffic data – quantifying the store’s incoming sales opportunity. Using sophisticated tools to schedule to that opportunity represents a quantum leap for retailers looking to further sharpen their competitive edge. Because true performance improvement opportunities occur before shoppers ever reach the cash register, retailers must schedule to that shopper traffic to achieve their true sales potential.
By combining this highly valuable traffic data with a robust workforce scheduling solution, retailers can realize significant benefits including:
- Increase revenue
- Improve customer service
- Reduce / Redeploy costs