BPM is the best investment a company can make in establishing a platform for continuous improvement. The challenge for many companies is justifying the BPM investment instead of using traditional paths for solving process problems – like buying an application or building a custom application. When developing a business case for BPM, examples of successful BPM projects can help frame a value proposition or even highlight areas of benefit that may not have been considered. Using the customer stories and benefit checklist outlined in this paper, an organization is armed with the information required to make the case for BPM as the lowest risk, highest return investment a company can make to drive process improvement.
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