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Using Social Media to Deepen Your Customer Relationships

Cover

This white paper will help you build a strategy. We’ll explore how to leverage the data obtained in social media networks to meet or exceed the needs of your customers, to understand their value and what they want. We’ll discuss how to build relationships with them, so that those relationships are leveraged with their network, and you’ll begin to understand where and how CRM and social media intersect. Ultimately, you will learn how to incorporate a valuable social media component into your marketing and CRM initiatives, including a step-by-step methodology for finding, gathering, and measuring data effectively.

Vendor:
Infor
Posted:
24 Nov 2010
Published
24 Nov 2010
Format:
PDF
Length:
10 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.