sponsored by Infor
Posted:  24 Nov 2010
Published:  24 Nov 2010
Format:  PDF
Length:  8  Page(s)
Type:  White Paper
Language:  English
ABSTRACT:

The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints. This concept is discussed further in the rest of this whitepaper.






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CRM | CRM Best Practices | Customer Data Management | Customer Interaction Services | Customer Loyalty | Customer Retention | Customer Service

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