Eclipse Aviation Corporation, manufacturer of the world’s first very light jet, wanted to better support its sales force in their pursuit of high-value orders. Building on an original implementation of SAP® software to integrate core business processes and systems, Eclipse deployed the latest release of SAP Customer Relationship Management. The upgrade, implemented in just 8 weeks, offers a consistent, streamlined user inter face for efficiently managing sales leads.

This case study discusses how the sales team members now benefit from the integration of sales-related activities in both their Microsoft Outlook in-boxes and Web browsers. Continue reading to learn all of the benefits that not only the sales team experienced from switching to SAP® software but also how the marketing team has benefitted as well.