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Mastering Problem Management

Cover

There are several approaches to take that prevent Problem Management failure, including a thorough understanding of how Incident and Problem Management affect each other. If IT organization leaders can incorporate Incident Management into their Problem Management, as well as follow other tips laid out in this white paper, they can likely reduce the quantity and duration of service disruptions

Vendor:
Global Knowledge
Posted:
26 Aug 2010
Published
26 Aug 2010
Format:
PDF
Length:
6  Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.