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Don’t Forget the “User” in User Data Management
The end users' point of view is really important, because they are all about ease of use and productivity and their sheer number makes it hard to control their behavior. They are quick to adopt anything that is easy to use and provides them a productivity boost. By the same token, they are quick to discard anything that is hard to do and hinders productivity. Sure, IT or Management can bring out the big stick and force end users to either do or not do some business critical things, but for the most part they can't force end users to either adopt things that end users find hard to do, or "un-adopt" non-IT supported solutions to their productivity needs. This article will take a look at the requirements end users expect from the data management or data backup solutions.