IBM offers a better approach to unified communications. IBM Unified Communications and Collaboration (UC2™) solutions integrate real-time tools—voice, data, video—into a single, intuitive user interface. We know that people work smarter when these capabilities are embedded in the way they work, so IBM delivers the unified interface through the e-mail clients, productivity applications and business processes people use every day. Ease of use and simplified access lead to adoption. And adoption drives better, faster decisions and can lower travel, telephony and other business expenses. IBM UC2 solutions can help your people find, reach and collaborate smarter with others. Moreover, these uniquely comprehensive solutions can leverage your existing IT and telephony investments to save you money and help speed your time to value.

This paper highlights key drivers, benefits and characteristics of effective unified communications and collaboration solutions. It also examines end-to-end IBM UC2 solutions and the advantages organizations can realize by teaming with IBM.