Ocean County Utilities Authority (OCUA) wanted to improve its accounts payable processes where three accounts payable clerks process up to 600 vouchers each month. These processes were frequently slowed by a paper-based approval process, an ineffective document imaging archival system, and software and hardware issues. Frustration and unhappiness with the current imaging solution led the Information Services team to look for an easy-to-use document management and workflow solution that would create efficiencies while working in concert with their existing SAP accounting system.
After evaluating several vendors, OCUA selected ImageNow. Read this case study of a New Jersey utility company to learn how replacing their former document imaging system with the ImageNow enterprise content management allowed them to save time, accelerate AP approval processes, streamline cumbersome processes and curb frustration for employees.
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