Mid-Carolina Electric Cooperative, Inc. (MCEC) is a not-for-profit electric distribution utility headquartered in Lexington, S.C., that is owned by more than 40,000 member-owners. MCEC is the fifth largest of the 20 electric cooperatives in South Carolina that serve more than 500,000 members in over 70% of the state.
MCEC had a document imaging system that was installed on just one computer and had limited functionality. Administrators decided to replace this application with a full-featured document management, imaging and workflow suite that would make documents readily available to users companywide. After conducting a thorough market analysis, MCEC selected ImageNow for use in the customer service, accounting and finance departments. Read this case study to learn more.
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