The Value of Performance Metrics in Managing IT Service

The Value of Performance Metrics in Managing IT Service

Cover

As companies grow, they adopt technology to meet business requirements. While these investments help deliver value to the business, IT struggles to manage changing environments and understand how services or applications depend on the underlying infrastructure. The result can be sub-optimal performance and alignment across the IT landscape, which can hurt revenue, customer relations, innovation and growth.

View this paper to learn how CA Technologies is helping IT address this challenge to assure service levels across the enterprise.

Vendor:
CA Technologies.
Posted:
01 Aug 2010
Published:
30 Jul 2010
Format:
PDF
Length:
4 Page(s)
Type:
White Paper
Language:
English
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