Maintaining physical desktops and applications typically requires time-consuming desk-side visits, reduces user productivity, delays support response, allows configuration drift, exposes data, reduces mobility, and increases costs. Automation software helps, but really just masks the fundamental problems of traditional physical desktop management.
Endpoint virtualization - including server-hosted or local desktop virtualization, application virtualization, and streaming technologies - solves many of these problems by separating the user environment from the physical hardware. The virtual desktop or application environment is maintained or even hosted centrally, and delivered to the end user across the network, eliminating many of the problems of maintaining distributed desktop systems.
Dell and Citrix together provide an excellent end-to-end solution for endpoint virtualization, called Dell Virtual Remote Desktop (VRD). Combining Dell's intelligent OptiPlex FX160 flexible computing client, OptiPlex 760 and 906 FLX systems and support services with Citrix's advanced XenDesktop and XenApp desktop and application virtualization solutions, Dell VRD provides a desktop replacement that is better than a standard desktop in many ways by centralizing management, making IT resources more efficient, improving data security and control, reducing support times, improving staff mobility, facilitating OS migration, and improving the end-user experience.