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Make the Most of Your Customer COE: A 3-Step Approach

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A Customer COE manages mission-critical operations and establishes the objectives and processes necessary to deliver business continuity and business agility. And it’s not just “an IT thing.” The objectives of your Customer COE are shared business and IT objectives, and should include:

  • Ensuring business continuity by increasing business process availability
  • Improving your business processes by carefully managing and improving key performance indicators (KPIs)
  • Protecting your SAP investment by enabling agile innovation outside of major software upgrades
  • Reducing TCO through standardized, integrated, and controlled Application Lifecycle Management
Vendor:
SAP America, Inc.
Posted:
23 Jun 2010
Published
23 Jun 2010
Format:
PDF
Length:
5 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.