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Infrastructures for Innovation
IT leaders understand the need to drive business value by leveraging voice, data and network infrastructures. They know that advanced communications services are the backbone of effective customer experiences, providing businesses with quick, efficient and cost-effective ways to reach out and respond to clients and prospects. In that and many other respects, these services contribute to exactly what the business wants in these challenging economic times—lower operating costs, higher revenue, and effective and rapid delivery of new offerings to the market.
Faced with declining funds to invest in these services in a down economy, CIOs must provide their C-level peers with compelling arguments to build new “infrastructures for innovation.” Companies that are still investing see enabling convergence, increasing scalability, and expanding application and information access as efforts that are both vital to opening new frontiers for the business and doing away with the unnecessary costs of legacy environments.