sponsored by Help/Systems
Posted:  28 Apr 2010
Premiered:  Apr 28, 2010
Format:  Audio
Type:  Podcast
Language:  English
ABSTRACT:

Mission‑critical business applications need automated monitoring software to ensure that servers and other critical resources are running when they should be. Your staff needs special software tools to stay ahead of the resource monitoring game. If your operators use a run book of procedures during their shift, they need to become more proactive. Robot/CONSOLE, the message management, resource and log monitoring software is the answer to all your needs.

Issues often occur because you don’t have the right software to monitor resources and notify you about critical events. Do any of these sound familiar:

  • A process has issues that go unnoticed until end users call to complain…
  • Your staff is unaware of a problem until it’s too late to fix it…
  • Critical jobs often run late, or not at all…
  • You recently missed a Service Level Agreement…
  • An informational message in QSYSOPR was important, but your entire staff missed it…

Listen as we discuss the importance of monitoring and event notification for today’s computer systems. Learn about the critical role that Robot/CONSOLE can play by automating these processes.




Speakers

Tom Huntington
Vice President of Technical Services, Help/Systems

Tom Huntington, Help/Systems’ Vice President of Technical Services, is a 20-year veteran of the company. He oversees business alliances to ensure that Help/Systems’ products work with software and hardware vendors worldwide. Tom speaks on automation, business intelligence, IBM i technology, and Help/Systems products, and hosts Webinars and technical presentations on work management, security, automated operations, and backup/recovery. He has written several articles for leading trade journals.

Pat Cameron
Technical Training Consultant

Pat Cameron is a Technical Training Consultant at Skybot Software. She has over 25 years of experience with IBM products, from the System/38 to today’s Power Systems. Her background includes implementation planning, operations, and management. Pat teaches online classes and also travels to customer sites to provide software training and system implementation services. She is an IBM System i Specialist and Help/Systems Robot Certified Specialist.



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