In 2012, many organizations will strive to maximize the value of their existing Terminal Services installations. Others will seek to implement new access strategies based on providing remote, anytime, anywhere access to applications and desktops hosted in Terminal Services and VDI environments. In either case, providing an RDP end-user experience that closely matches a PC-like experience - from home, customer headquarters, and branch offices - will not be a 'nice to have', but rather a necessity. The lack of an acceptable user experience significantly diminishes an organization’s ability to enable effective mobility and productive remote working practices, and to conduct its business effectively within or beyond the LAN.

Microsoft RDP is the de-facto standard protocol for accessing remote applications and desktops. Despite the significant strides made by RDP since it was introduced more than a decade ago, end-users continue to complain about sluggish applications and screen freezes when using RDP, especially remotely.

This white paper identifies some of the RDP performance challenges facing organizations, as well as their potential causes and cures.