The Social Security Administration (SSA) is an independent agency of the Unites States government tasked with delivering financial and other benefits to qualified American retirees and their families. In early 2008, they deployed their pilot SharePoint deployment as the precursor to a more robust deployment expected to follow in 1-2 years. The environment, consisting of SharePoint and Project Server farms designated for specific deployments, was made accessible to all agency staff in April 2008.

After evaluating several backup solutions, SSA administrators chose AvePoint Doc Ave Backup and Recovery for their SharePoint environment because of its ability to: 

• Perform backups at the item-level with full fidelity;
• Perform restoration both in-place and out-of-place, from both DocAve and SQL backups;
• Be controlled via a browser-based user interface, from any workstation with an Internet connection