The more configurable business processes are, the more agile the organization. A new approach to Business Process Management (BPM) is the use of BPM and SOA together in a layering strategy. This unique approach is based on context and content and offers organizations improved agility, increased productivity and time-to-market. This white paper explores the BPM layered concept and offers a case study of how ABN AMRO, one of the world's largest financial institutions, has benefited from its deployment.