Mondial Assistance Group Shares Best Processes to Improve Quality, Efficiency
sponsored by Lombardi Software, An IBM Company

Mondial Assistant Group, the worldwide leader in assistance services and travel insurance, wanted to share best processes across their 28 global business units but they lacked standards or a platform for sharing process knowledge.

Mondial Assistance group turned to Lombardi Blueprint, a hosted service that fosters easy collaboration among non-technical business users who want to document and analyze their processes. Read this case study to learn how Mondial Assistance found Blueprint to be the perfect platform for process discovery, documentation, and sharing because of its ease of use and features.

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