sponsored by MarketTools, Inc.
Posted:  25 Nov 2009
Published:  24 Nov 2009
Format:  PDF
Length:  2  Page(s)
Type:  Analyst Brief
Language:  English
Learn how leading insurers use MarketTools CustomerSat to gather and analyze feedback from customers, as well manage timely responses to this feedback to improve customer satisfaction and retain customers. With MarketTool CustomerSat they are able to:
  • Increase customer retention, loyalty, revenue, and profits
  • Identity customer satisfaction issues and retain at-risk customers
  • Allocate scarce resources to the areas that will generate the highest returns
  • Recognize and address operational problems and business opportunities as soon as they arise

CRM | CRM Analytics | CRM Best Practices | Customer Data Integration | Customer Data Management | Customer Data Management Software | Customer Interaction Services | Customer Satisfaction

View All Resources sponsored by MarketTools, Inc.

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