Measuring and Improving Customer Satisfaction in the Insurance Industry

Measuring and Improving Customer Satisfaction in the Insurance Industry

Cover
Learn how leading insurers use MarketTools CustomerSat to gather and analyze feedback from customers, as well manage timely responses to this feedback to improve customer satisfaction and retain customers. With MarketTool CustomerSat they are able to:
  • Increase customer retention, loyalty, revenue, and profits
  • Identity customer satisfaction issues and retain at-risk customers
  • Allocate scarce resources to the areas that will generate the highest returns
  • Recognize and address operational problems and business opportunities as soon as they arise
Vendor:
MarketTools, Inc.
Posted:
25 Nov 2009
Published:
24 Nov 2009
Format:
PDF
Length:
2 Page(s)
Type:
Analyst Brief
Language:
English
Already a Bitpipe member? Login here

Download this Analyst Brief!

By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy