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Saving At-Risk Customers and Revenue Through Survey Action Management

Cover
This white paper explores Survey Action Management and examines how Action Management, the systematic response and follow-up to survey feedback, enables organizations to:
  • Coordinate responses to customer issues and more effectively address customer concerns and opportunities
  • Save and retain customers who are at risk of discontinuing the use of products and/or services
  • Increase customer satisfaction and loyalty
  • Increase overall customer lifetime value
  • Significantly increase profitability
Vendor:
MarketTools, Inc.
Posted:
25 Nov 2009
Published
24 Nov 2009
Format:
PDF
Length:
26 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.