Saving At-Risk Customers and Revenue Through Survey Action Management
sponsored by MarketTools, Inc.

This white paper explores Survey Action Management and examines how Action Management, the systematic response and follow-up to survey feedback, enables organizations to:
  • Coordinate responses to customer issues and more effectively address customer concerns and opportunities
  • Save and retain customers who are at risk of discontinuing the use of products and/or services
  • Increase customer satisfaction and loyalty
  • Increase overall customer lifetime value
  • Significantly increase profitability
Available Resources from MarketTools, Inc.
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