The Progress Actional solution provides visibility, security, and control of the activities of services and end-to-end business transactions in a runtime environment. This study illustrates the financial impact of deploying Progress Actional at an organization that has asked to remain anonymous: a large communication and media service provider based in the United States.

The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Progress Actional on its organizations. Forrester Research, Inc.’s aim is to clearly show all calculations and assumptions used in the analysis. Readers should use this study to better understand and communicate a business case for investing in Progress Actional.