Your entire team's productivity has been increased with BlackBerry handhelds - but what if the server and software that powers these devices goes down? In the event of a system outage, it's not likely that users will even know that the communication link is down. Employees may make critical decisions based on a lack of information and your customers and partners may simply assume your company is unresponsive.

In order to implement a plan for protecting and backing up BlackBerry handhelds, it's important to understand how the Blackberry Enterprise Server solution works within an existing email environment. This paper gives a quick lessong to that end, then concentrates on ensuring the availability of the Blackberry Enterprise Server