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In August 2008, Qualcomm commissioned Forrester Consulting to evaluate the benefits that North American businesses have experienced as a result of providing notebook users with mobile broadband connectivity.

 

In conducting in-depth surveys with 153 IT and telecom/network decision-makers at North American companies with 500 or more notebook-using employees, Forrester found that these companies achieved three key benefits as a result of extending wireless wide-area network (WWAN)/cellular cards to more of their organization's notebook users:

    Increased employee satisfaction and improved internal IT service.Revenue expansion through the ability to work with more customers.A competitive differentiation and improved customer service for external partners, like prospects, clients, and suppliers.

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