This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA's, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe.

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Feb 11, 2012

Which Off-line CRM solution for Field Force? sponsored by Wipro Technologies
This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA's, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe. In this paper, each solution option has been explored for its pros & cons plus what you can and can not do with a particular solution. It also covers challenges in maintaining a particular solution after it has been implemented. (THIS RESOURCE IS NO LONGER AVAILABLE.)

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