Software as a Service (SaaS) is a highly-touted model for acquiring, using and paying for business functionality. Its best-known characteristics are its relative speed to implementation and low upfront costs for acquisition and deployment. As a result, SaaS is widely adopted for a variety of business and IT functions.

This paper considers the business advantages of moving to a Software as a Service (SaaS) model for improving business operations, and to better meet the challenges of growth, competition and regulatory compliance faced by small-to-midsize businesses.