When considering whether to implement an email-archiving solution, companies are generally motivated by risk reduction that addresses regulatory compliance needs, email environment infrastructure performance and cost issues, and employee and enterprise knowledge capture and retrieval.

It's critical to identify the key features when selecting an email-archiving system for risk reduction. The most important part of the process is defining the company's email-retention goals and policies, preferably at the user-group level. Defining those goals and policies helps clarify which set of required features in an email-archiving system matches the company’s goals and polices. Every company is unique and must discover its own requirements.

This chapter will discuss several tips for choosing the proper email-archiving product features for your organization.

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