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Customer Perspectives on the Benefits of a Collaborative Process to Deliver Software Quality
This Hurwitz and Associates white paper shares the successes, challenges and future plans of three companies - Sogeti Group, Accident Compensation Corporation (ACC), and Scotiabank. All three companies recognized the increasing rate of change in their business environment and focused on streamlining and optimizing the software delivery process as a way to deliver more value to the business. While their stories are not complete, their respective efforts to improve software quality management are part of an ongoing process to drive the organization towards greater flexibility and agility and is already paying dividends.