In November 2008, Sterling Commerce commissioned Forrester Consulting to investigate the value of a comprehensive integration solution (CIS) that encompasses the bulk of the enterprise’s integration needs. In support of this effort, Forrester conducted an online survey of key IT roles in selected geographical locations in order to better understand the key factors that are driving the need for an enterprise-wide approach to integration. The survey was conducted in December 2008 and posed a series of relevant questions related to integration tool usage to 260 people in executive- and senior-level IT roles.