In most organizations, an estimated 83 percent of all communications are electronic, with the vast majority of those communications going through an email system. In a 2004 survey of 840 U.S. companies, 21 percent of respondents had their email and instant message data subpoenaed, up from 14 percent in 2003. The cost of providing this data can easily run into the hundreds of thousands of dollars, for which the organization may be solely responsible. Besides the legal concern, regulatory compliance requirements, like those covered in HIPPA, Sarbanes-Oxley (SOX), and the Gramm-Leach-Bliley Act (GLBA), increase the need for a message archiving and retention solution. The last factor in supporting the need for such a solution is the IT overhead involved with the ever increasing size of mailboxes and messaging databases.

This whitepaper will cover topics such as the cost of storage, retaining and protecting messages to stay compliant, features in Microsoft Exchange that help reduce mailbox size, PST management and much more.