Audio conferencing is a vital tool for business communication but the fees most services charge for operator-assisted calls can really add up.

This Wainhouse Research application brief explores the costs of audio conferencing – specifically whether organizations consider cost to be a problem and what they're doing to control it.

Download the brief to learn:

• What to look for in an audio conferencing service plan
• Which tools best control costs and why some organizations are opting to consolidate usage to a single supplier
• How Web-based call controls, online reports and recording help maximize use while controlling costs