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Increase the Value of Customer Relationships Using the 2007 Office System and Microsoft CRM

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The growth of any business depends on creating a lasting positive impression and earning a customer's loyalty when closing a sale or resolving a customer's problem. Microsoft understands what it takes to help your organization improve your customer relationships. Watch this webcast to learn how you can start enhancing your organization's interactions with customers by providing your employees with easy access to customer information through a widely adopted customer relationship management (CRM) tool, such as the Microsoft Dynamics CRM solution. Since Microsoft CRM provides an integrated Microsoft Office Outlook experience, users of Outlook and other programs in the 2007 Microsoft Office system should find the application interface of Microsoft CRM familiar and easy to learn. Join us to learn how your company can use Microsoft software to provide easy access to a complete view of each customer's interactions and transactions with your company. Tune in to discover how you can develop more profitable relationships by simplifying how people work with colleagues, partners, and customers.

Speaker

Stephanie Doakes Mid-Market Solutions Advisor, Microsoft Corporation
Vendor:
Microsoft
Premiered:
Sep 9, 2009
Format:
Video
Type:
Webcast
Language:
English

This resource is no longer available.