Stanley Stuart Yoffee & Hendrix, Inc. (SSYH), a Microsoft® Gold Certified Partner based in Florida, implements software solutions utilizing the Microsoft family of products. With large-scale projects across varied industries, the company turned to the Microsoft Dynamics™ Sure Step Methodology to help communicate with customers and provide them with high-quality services throughout the entire life cycle of a project. The Sure Step Methodology improved productivity by standardizing the company's implementation process, while providing the flexibility to apply to a range of projects. Now, SSYH staff and clients enjoy deeper insight into a project's life cycle, and new SSYH employees benefit from the rapid training capabilities of Sure Step.