Challenge:Although United States Infrastructure Corporation (USIC) was using ruggedized laptops, the computers were not standing up to construction site conditions, and slow warranty service was hurting productivity.

Solution:Dell™ Latitude™ All Terrain Grade (ATG) laptop computers with Intel® Core™2 processors prove they are up to the job, and Dell ProSupport helps USIC slash service turnaround times while holding down costs.

Benefits achieved:

• Dell ProSupport reduces service turnaround time from weeks to less than a day
• USIC boosts user uptime by approximately 30 percent with Dell laptops and service
• Dell-installed wireless technology eliminates an estimated US$50,000 in card breakage and loss
• The number of laptop images is reduced by 86 percent, helping to hold down IT costs
• Standardizing on Dell Latitude ATG laptops with Intel Core 2 processors helps reduce complexity and cost as the company grows

Read this case study to learn more!