It has been more than a decade since businesses began the race to web-enable corporate applications and data. This effort was driven by the need to make applications and the critical information they contain more accessible to users, and to keep pace with the ever-increasing speed of business operations. Today, with the advent of truly mobile computing, history is repeating itself with an even more condensed timetable and a focus on creating a more mobile workforce. For enterprises, the challenges of mobilizing their workforces are readily apparent.

The goal of introducing mobility solutions into the workforce is to make employees and essential business processes more efficient, which yields direct productivity gains and cost savings. These productivity gains and cost savings, along with the improved speed of customer communication and response, help create competitive advantage, increased customer satisfaction, and increased job satisfaction. In addition, mobility solutions can also provide enormous returns that go well beyond these macro benefits to improve effectiveness of specific personnel and operations.