To cope and thrive through the economic downturn, service providers look to reducing the cost to serve and generating new revenues even more. Service Providers' billing infrastructure is a key imperative for both strategies.
To address cost reduction, service providers must look at two main drivers:
Charging and Billing System Consolidation: Service providers can significantly reduce operating costs by consolidating all billing systems into a single charging and billing system that provides real-time charging for all services and users.
Productization and Modernization: Providers can reduce the cost to serve with a modernized charging and billing system that adopts a true product approach having a rich set of out-of-the-box functionality and designed on industry specific business processes to shorten implementation time and reduce risk.