Today's IT infrastructure is made up of a variety of hardware, operating systems, software, applications and management vendors that do not interoperate. The complexity in the data center and lack of integration between systems requires significant manual effort to deliver IT services. In order to decrease operational costs and remove the latency and manual management errors, businesses are looking to IT Process Automation.

This white paper explains how a highly diversified financial services provider used automation technology to standardize requests and eliminate manual management. Learn how to automate major IT processes including backup and provisioning of all virtual machines to improve service delivery.