Five Myths of Infrastructure Monitoring: How End-User Monitoring Can Help You Improve Customer Satisfaction
sponsored by Hewlett-Packard Company

While infrastructure monitoring can tell IT organizations a lot about the performance of its software and technology components, it often fails to reveal useful information regarding the quality of the experience for your customers. This paper discusses some of the common myths about infrastructure monitoring, and addresses how to ensure your infrastructure monitoring is responsive enough to satisfy and retain your customers.

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