More than ever, business and IT must collaborate to meet current business realities. Significantly, CIOs must map out long-term strategies that address business plans over the next three to five years, with the delivery of high-quality IT services as a key element of strategic planning.

Success depends, in no small measure, on effectively addressing what IDG Research Services has identified as the top IT challenges:

• Reduce enterprise costs
• Improve workforce productivity
• Increase information use
• Optimize business processes

These priorities are rated as critical or very important; in the IDG 2009 survey of senior IT executives at companies with 5,000 or more employees, 70 percent of the respondents expect these priorities to increase in importance over the next three to five years.

This white paper explores:

• Top challenges that CIOs and IT leaders face today
• How to address business and technology challenges
• Business / IT value-add of IT outsourcing
• Proven success strategies for working with an IT outsourcing partner